Custom Dog Pendants and Order Info
The following is information on ordering a custom dog pendant and what I'll need from you.
INFO: These are a soft glass pendant and are approximately 2" long x 1 1/4" wide and 1" thick. Actual size will depend on the breed. These are made to slide right onto a chain or cord with the 4 mm bead hole running horizontally. I have a running wait list and customs can have an approximate wait time anywhere from 2 weeks up to 3 months depending on the amount of orders on the board before yours. Please inquire to the time. A non-refundable deposit of half the price quote per pendant up front is required to work on your order. (The total on Memorials and Rush orders need to be paid for up front.) Your deposit and final payment can be made through PayPal to majovan@aol.com. If you'd rather send a money order I will give you mailing instructions at that time. I will contact you about a week before I'm ready to begin. This should allow you enough time to have final funds ready for payment once you approve the photos of the finished piece. If final payment has not been made within 30 days, you forfeit the work and your deposit. The only time a deposit is refunded is if I can not complete the work order. Payment can be made through PayPal, Venmo or Google Wallet, if this is not acceptable please let me know at the time of placing an order. I absolutely do not ship until payment has made it over and cleared. When payment has been made and I've shipped out your package to an address you confirm with me, I will message you with a tracking # and expected delivery date. Please check over your pendant once it arrives and let me know if it makes it okay. Payments are non-refundable on custom orders. If it arrives broken, I will need proof of the damaged piece by photo then the return of the pendant and a repair or replacement will be made. You are responsible for shipping the broken piece back to me, I will pay the shipping and tracking on the replaced piece back to you. I must be notified by email or messenger within 48 hours of receiving your package.
These pendants are time consuming to create with an average flame working time of 4 hours each and I try very hard to get these right the first time. I appreciate your patience. Please keep in mind, I can not duplicate your pet. I do my very best to create a likeness as close as possible to the photos you send to me but I can only create what I can see. This brings to me what I need from you.
PHOTOS: I need good quality clear photos to work from, without these I'm playing a guessing game of what you and I both hope I can accomplish. The three must have photos I need are a close up, level, straight on shot of your dog from the chest up, both profile views also as level as possible. If your pup has markings anywhere on it's head I need to see those, if I can't neither will you on the finished pendant. If there is color under the jowls/muzzle I need to see or know that. Photos that are in natural indirect lighting will give me the truest color possible to work from. Please understand that not every color out there is available in glass and it's a struggle to color match as close as possible. There are times I simply can not but will in my best judgment make a color decision that will work suitably. A full description of photos needed can be found here:
Photo Reference Info
PLACING AN ORDER: Please give me the name of your pet and breed. I consider your order placed once I have the necessary photos and deposit. When I have those I place them in a folder with your name and date your order was taken. I work these custom orders in the dates taken so I can keep track and not keep you waiting longer than you should. This also keeps it fair to those before you that have been waiting. There are 2 exceptions to this:
THE EXCEPTIONS:
RUSH ORDER: I prefer not to place orders on rush as I want to keep it as fair as possible to the other customers on my list. On the occasion a customer will need it by a certain date as a gift etc. With a two week minimum notice I can add your rush order into my current line up depending where my list sits. This will be on a case by case basis. There will be a surcharge of $50 to be paid with the price quoted to you for the pendant. Rush order fee is non-refundable. This order must be paid in full prior to the work order being started. NOTE: No rush orders accepted less than 3 weeks before Christmas.
MEMORIALS: Memorial pendants. Some of my custom orders have been for pets that have passed on. I do and will make this an exception. There is no wait list on dog pendants that I create using the cremains of a pet that has passed on. Your order would then be added into my current line up of orders to work on. In times of sorrow when we've lost our fur baby, having something tangible to hold onto can ease the heartache and grief we experience. If I can in any way be apart of easing that grief I will do so and will not make you wait. I understand at times if your pet has passed on you may not have the photos I need. I will do my best to work from what you have. It would help me though if you can find similar photos to your pet's breed and coloring through a web search to send to me to work from if your personal photos are limited. This order must be paid in full prior to the work order being started. *Note: Tribute orders (no cremains used) have the same wait time as regular orders.*
SIDE NOTE: The sooner I have photos from you of your pet, it will allow me more time to study his or her form to create a better image in glass. It also allows me to figure out workable colors so that I can get your pendant made when the time comes and home to you in a reasonable timely manner. After initial contact and photos, feel free to send at any time any other photos you may have. If you have any stories you'd like to share with me of your pups personality, quirks, funny traits or even how they came into your life I would be more than thrilled to listen to them. Knowing your pups name and personality helps me to put life to him or her in glass.
I am a big supporter of animal rescue efforts. Your support in purchasing a custom dog pendant gives me the means to continue to help those pups that need it. It's appreciated more than you know. Thank you!
The following is information on ordering a custom dog pendant and what I'll need from you.
INFO: These are a soft glass pendant and are approximately 2" long x 1 1/4" wide and 1" thick. Actual size will depend on the breed. These are made to slide right onto a chain or cord with the 4 mm bead hole running horizontally. I have a running wait list and customs can have an approximate wait time anywhere from 2 weeks up to 3 months depending on the amount of orders on the board before yours. Please inquire to the time. A non-refundable deposit of half the price quote per pendant up front is required to work on your order. (The total on Memorials and Rush orders need to be paid for up front.) Your deposit and final payment can be made through PayPal to majovan@aol.com. If you'd rather send a money order I will give you mailing instructions at that time. I will contact you about a week before I'm ready to begin. This should allow you enough time to have final funds ready for payment once you approve the photos of the finished piece. If final payment has not been made within 30 days, you forfeit the work and your deposit. The only time a deposit is refunded is if I can not complete the work order. Payment can be made through PayPal, Venmo or Google Wallet, if this is not acceptable please let me know at the time of placing an order. I absolutely do not ship until payment has made it over and cleared. When payment has been made and I've shipped out your package to an address you confirm with me, I will message you with a tracking # and expected delivery date. Please check over your pendant once it arrives and let me know if it makes it okay. Payments are non-refundable on custom orders. If it arrives broken, I will need proof of the damaged piece by photo then the return of the pendant and a repair or replacement will be made. You are responsible for shipping the broken piece back to me, I will pay the shipping and tracking on the replaced piece back to you. I must be notified by email or messenger within 48 hours of receiving your package.
These pendants are time consuming to create with an average flame working time of 4 hours each and I try very hard to get these right the first time. I appreciate your patience. Please keep in mind, I can not duplicate your pet. I do my very best to create a likeness as close as possible to the photos you send to me but I can only create what I can see. This brings to me what I need from you.
PHOTOS: I need good quality clear photos to work from, without these I'm playing a guessing game of what you and I both hope I can accomplish. The three must have photos I need are a close up, level, straight on shot of your dog from the chest up, both profile views also as level as possible. If your pup has markings anywhere on it's head I need to see those, if I can't neither will you on the finished pendant. If there is color under the jowls/muzzle I need to see or know that. Photos that are in natural indirect lighting will give me the truest color possible to work from. Please understand that not every color out there is available in glass and it's a struggle to color match as close as possible. There are times I simply can not but will in my best judgment make a color decision that will work suitably. A full description of photos needed can be found here:
Photo Reference Info
PLACING AN ORDER: Please give me the name of your pet and breed. I consider your order placed once I have the necessary photos and deposit. When I have those I place them in a folder with your name and date your order was taken. I work these custom orders in the dates taken so I can keep track and not keep you waiting longer than you should. This also keeps it fair to those before you that have been waiting. There are 2 exceptions to this:
THE EXCEPTIONS:
RUSH ORDER: I prefer not to place orders on rush as I want to keep it as fair as possible to the other customers on my list. On the occasion a customer will need it by a certain date as a gift etc. With a two week minimum notice I can add your rush order into my current line up depending where my list sits. This will be on a case by case basis. There will be a surcharge of $50 to be paid with the price quoted to you for the pendant. Rush order fee is non-refundable. This order must be paid in full prior to the work order being started. NOTE: No rush orders accepted less than 3 weeks before Christmas.
MEMORIALS: Memorial pendants. Some of my custom orders have been for pets that have passed on. I do and will make this an exception. There is no wait list on dog pendants that I create using the cremains of a pet that has passed on. Your order would then be added into my current line up of orders to work on. In times of sorrow when we've lost our fur baby, having something tangible to hold onto can ease the heartache and grief we experience. If I can in any way be apart of easing that grief I will do so and will not make you wait. I understand at times if your pet has passed on you may not have the photos I need. I will do my best to work from what you have. It would help me though if you can find similar photos to your pet's breed and coloring through a web search to send to me to work from if your personal photos are limited. This order must be paid in full prior to the work order being started. *Note: Tribute orders (no cremains used) have the same wait time as regular orders.*
SIDE NOTE: The sooner I have photos from you of your pet, it will allow me more time to study his or her form to create a better image in glass. It also allows me to figure out workable colors so that I can get your pendant made when the time comes and home to you in a reasonable timely manner. After initial contact and photos, feel free to send at any time any other photos you may have. If you have any stories you'd like to share with me of your pups personality, quirks, funny traits or even how they came into your life I would be more than thrilled to listen to them. Knowing your pups name and personality helps me to put life to him or her in glass.
I am a big supporter of animal rescue efforts. Your support in purchasing a custom dog pendant gives me the means to continue to help those pups that need it. It's appreciated more than you know. Thank you!
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